Warranty Information

Please refer to the User's Manual to ensure that you have followed all the correct installation and operation procedures. In particular, please refer to any troubleshooting guides that may have been supplied with the product.



Warranty Type

Remote Controls

12 Months

Repair or Replacement

TV Set

12 Months

Parts and Labor

How to make a claim

1.If you wish to make a claim under warranty, contact Changhong USA on its customer assistance line 866-236-8701.

2.Changhong USA will require original purchase documents and a warranty card with completed registration information. You may also register here.

3.You must provide Changhong USA or its authorized service center a detailed written description of the problem you are experiencing. Changhong USA or its authorized service center will not take any action until it is made aware (in writing) of the problem you are experiencing.

4.As your product is fragile, if you send your product to Changhong USA or one of its authorized service centers, ensure that it is packed appropriately. Changhong USA accepts no responsibility for your product until it reaches Changhong USA or Changhong USA's authorized service center agent.

"Domestic Use" means relating to personal and/or household family use only.

"Commercial Use" means used in commerce and/or commercial enterprises (including but not limited to hotels, motels, rental purposes).